Ponsse's organisational philosophy is based on quick reaction time and excellent customer service. We strive for a flat organisational structure that keeps all decision-makers close to the customer. Product development also stays in close contact with the customer and can generate improvements and innovations quickly, first for testing and then for production.
Front line thinking
The employees in the After Sales Services division work with customers on a daily basis, and they form Ponsse's front line. With this highly skilled front line, we strive to assure our customers' success by providing powerful equipment and keeping it running smoothly.